Post by account_disabled on Mar 5, 2024 5:22:15 GMT
The pre-sales stage? Salespeople would spend much more time educating and, consequently, serve fewer people and close fewer deals. According to the hubspot statistics report published in 2021, at least 50% of your potential customers are not suitable for what you sell , that is, 50% of your entire base may not close a contract with your company. This way, the pre-sales team can select which leads have the highest conversion potential and take them to the sales team. How can whatsapp assist in the pre-sales process? Now that Country Email List you know the importance of pre-sales for a company, it's time to understand which are the best digital channels to start taking action and achieve more results . In general, digital communication channels come to facilitate conversations and generate new relationships and new connections, whether commercial or not — and no other channel has proven to be as effective as messaging applications, such as whatsapp . Today, 64% of brazilians prefer to be served through companies' digital channels , with whatsapp being one of the main ones, as it is present on 99% of cell phones in brazil and 76% of brazilians have already used the application to interact with brands.
Pre-sale chart graphic provided by mobile time so, using whatsapp to do new business is no longer a trend and is now a reality! Imagine that your company is launching a new product or service and invests in advertising to spread the news. People impacted by the ads will be able to contact your business directly on whatsapp to better understand the solution you sell — and through chatbots , that is, automated intelligent messages, your business will be able to respond at any time of the day, without queues waiting time and also forward the most interested and qualified lead to the sales team. Furthermore, your company's inside sales team will be much closer to your potential customer when sending a message, as the average opening rate for messages on whatsapp is 70%, according to digital defung , while on sales emails, the open rate is 24%, according to hubspot . But there are several other ways to integrate whatsapp into your business's pre-sales strategy.
Discover other strategies below: through click2chat campaigns through click2chat on whatsapp, it is possible for any user to start a conversation with a number without having it added to the phonebook , with just one click. This way, you can guarantee more speed and eliminate contact barriers. Just click on the link or button linked to your whatsapp contact to start talking. It is also possible to create paid campaigns on facebook and instagram in which the click takes you directly to whatsapp, that is, you can impact the potential customer with a video or image in the feed or stories and result in a conversation that can generate sales. Today, it is even possible to configure the initial phrase that the person will send to initiate contact. See the example below: click2chat chart do you want to understand how click2whatsapp works in practice and even talk to chatbot blip to answer all your questions about how to have your company's official contact on the app? So just click here ! Integrating into a crm platform if your company uses a customer relationship management platform , crm, then your lead nurturing automations can already rely on whatsapp notifications.